| Returns
Shipping Information
Product Return Information
In the unlikely event that you are not completely satisfied, and all options
have been explored, you can return the product for refund. Due to the large
number of designs in our database, we do not manufacture your kit until you
order it. Because of this "made to order" fulfillment process, all products are
subject to a 20% restocking fee (please see chart below)
Refunds issued in the following manner:
-
Unopened – 20%
restocking fee
-
Opened, but
non-installed – 20% restocking fee
-
Opened, partially
installed – Non-Refundable
-
A PICTURE MUST BE
PROVIDED OF DAMAGED PARTS
-
Shipping is
Non-Refundable.
Returned parts
must be in clean, unused, original condition, packed in the manufacturers
original packaging, and received by us within 10 days of receipt of merchandise.
No returns 10 days from receipt of product. No Exceptions. No return will be accepted without
proof of purchase of date of sale. We will inspect all items before a refund is
issued. No COD refunds accepted. No returns will be accepted without prior
authorization! Contact us to receive a return authorization number
When packages appear damaged on arrival, state condition of the container over
your signature on the receipt. If you discover a damaged part after opening the
package, notify the carrier immediately. We provide properly packaged contents
at the time of carrier pickup. Direct claims to the carrier. We package ALL
products at the utmost care.
Packages Must Be
Returned to:
2708 Foothill Blvd. #127
La Crescenta, CA 91214
Product Use
It is the
responsibility of the customer to see that the use of their vehicle and items
purchased comply with federal, state, and local regulations prior to ordering
product.
Shipping Terms
All products are shipped UPS Ground or USPS Priority Mail on the following days:
Monday, Tuesday, Wednesday, Thursday, & Friday.
All products
shipments are with signature confirmation, delivery confirmation, home delivery,
& tracking.
All orders are
manufactured at time of ordering. Precut kits are custom made and require a
minimum of 24-72 hours processing time. Please allow at least 3-10 days for
delivery of product. Product may be delivered on a Saturday. Customer is
responsible to make prior arrangements with the carrier if not available to
receive and sign for the product.
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